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Event Detail

Unique Collection Management Demo

Monday, November 18, 2019 (2:00 PM - 4:00 PM) Export to vCalendar
Where:   IHLS - Edwardsville - Large Meeting Room (In Person)
Cost:   Free

  • This event has passed.

Please join Erin Knutson, Customer Service Account Manager with Unique Management Services to learn more about their patron collections service, suing their "Gentle Nudge" approach to professionally and respectuflly encourage patrons to return materials. They are not a typical collection agency, so you don't have to worry about them alienating your patrons.

Type:   Program

Categories: Management Skills/Administration

This event is sponsored by Illinois Heartland Library System.

Event listed by: SHARE

Last day to cancel registrations is: 11/18/2019

Questions? Please contact Cassandra Thompson.

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