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Event Detail

Homelessness Training for Library Workers

When:  
Friday, April 6, 2018 (9:00 AM - 12:00 PM) Export to vCalendar
Where:   Batavia Public Library (In Person)

  • The training is priceless, but this workshop is free. : Register

This workshop addresses "Empathy-Driven Enforcement," a system for getting people to follow the rules without threats or punishment. It is effective on all types of people, but is especially important for working with homeless individuals. Presenter Ryan Dowd is the Executive Director of Hesed House, one of Illinois' largest homeless shelters. Dowd has conducted this training for thousands of individuals across the U.S.

Event Coordinator: Stacey Peterson
Email: speterson@bataviapubliclibrary.org
Phone: 630-879-1393

Type:   Workshop

Notes
Begins promptly at 9 am.


Categories: Customer Service, Aurora Area


This event is sponsored by Reaching Across Illinois Library System.


Questions? Please contact Karen Goyer.

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