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Description: This informative workshop will demystify mental health conditions and help library staff learn to recognize behaviors associated with mental illness. Learn strategies for responding to behaviors exhibited in the library and communication tips to convey an attitude of respect for people with mental illness and their families.Presenter: Patricia C. Doyle, Founder/President, Vision For ChangeCategories: Customer Service, Services to Special PopulationsCost: $20 per staff member. Checks are payable to the Charleston Carnegie Public Library and credit cards are accepted by calling 217-345-4913. Payments via check, cash or credit card are accepted at the event.Questions? Please contact Jeanne Hamilton at 217.345.4913.
Register by: 1/18/2016
Categories: Discussion Groups/SIGS
This event is sponsored by Illinois Heartland Library System.
Last day to cancel registrations is: 1/18/2016
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