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This workshop is for all library staff. Participants will:-Learn about the challenges and benefits of reaching out to serve the Spanish speaking community and increasing their access to public library computers and resources. There will be a presentation about Hispanic/Latino culture, behavior and values; how we learn about the culture; and how that culture impacts our behaviors and perceptions.-Learn the differences and strengths in communication styles of the Spanish speaking community. Learn how to build strong community partnerships and collaborate with the Spanish speaking community to increase their access to public library computers and resources.-Listen to speakers from the Hispanic culture/community and their resources to the Spanish speaking community. Develop an action plan for reaching out to the Spanish speaking community.Presenters:Ms. Vandella Brown, Manager, Illinois State Library Diversity ProgramMr. Dennis Rios, Spanish Content/Outreach Coordinator, Illinois Legal Aid OnlineMs. Fabiana Lopez, Hispanic Outreach Coordinator, Kankakee Public LibraryMs. Amelia Toronjo, Hispanic Youth Services Outreach, Kankakee Public Library
Categories: Customer Service
This event is sponsored by Illinois State Library.Event listed by: Chicago Public Library System, Dominican University, GSLIS, Continuing Prof Dev, Illinois Heartland Library System, Library Administrators Conference of Northern Illinois, MAGIC, PrairieCat, Reaching Across Illinois Library System, Resource Sharing Alliance, SHARE and SWAN
Last day to cancel registrations is: 4/11/2014
Questions? Please contact .
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