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WJ: Outreach Programs in Rural Communities: Simple Steps for Surprising Results
Sponsor(s): IHLS, DOM, ISL*, CPLS and RAILS
Thursday, December 6, 2012 (1:00 PM - 2:00 PM)
Where: WJ Webex Room

WJ: What Would Walt Do?: Quality Customer Service for Libraries
Sponsor(s): RAILS, IHLS, DOM, ISL* and CPLS
Wednesday, December 12, 2012 (12:00 PM - 1:00 PM)
Where: WJ Webex Room