You aren't signed in Sign In | Create Account | Help
NOTE: This event is managed by WebJunction. Please check their calendar (registration link below) for any changes to this event.Douglas C. Lord, of the Connecticut State Library and active WebJunction contributor will share best practices related to services to older adults with a special emphasis on the baby boom generation. We'll discuss the characteristics and needs of boomers, and share ideas on how library programming can respond to those needs. We'll also look at what the future holds as boomers continue to age and the next generation enters seniority.
Categories: Customer Service, Diversity, Marketing
Tags: Marketing, customer service, diversity
This event is sponsored by Illinois State Library.Event listed by: Alliance Library System, DuPage Library System, Lewis & Clark Library System, Lincoln Trail Libraries System, Metropolitan Library System, North Suburban Library System, Prairie Area Library System, Rolling Prairie Library System and Shawnee Library System
Send To a Friend