21 Ideas for 21st Century Libraries

When:		Tuesday, February 23, 2010 (1:30 PM - 4:30 PM)
Where:		MLS Meeting Room (Burr Ridge) (In Person, Max: 54)
Cost:		$45.00
Presenter:		Kim Bolan-Cullin and Rob Cullin

• This event has been cancelled.

R E S C H E D U L E D Friday, May 14

LUNCH: on your own

Discover best practices for 21st century public libraries. Twenty‐one examples and ideas from both public
libraries and other organizations will be shown and discussed.
Examples provided will include such topics as Library 2.0, Web 2.0, facilities, marketing and branding, self‐service, collections, community collaborations, and customer service. The workshop will be interactive and presenters will encourage group discussion of the examples shown.

Learning Objectives include:
1. Explore the key elements of successful 21st century library service.
2. Discuss tools/techniques for successfully serving a variety of library customers, including users and nonusers.
3. Develop an individual library plan for moving forward with proactive 21st century approaches.

note: LUNCH - on your own

Register by: 2/9/2010

Notes
A minimum of 45 registrations must be received by 14 days prior to the program to avoid cancelation.

MLS has a 48 hours cancellation policy. Members must contact MLS 48 hours before the event. You are responsible for payment if you do not cancel within that time.

Categories: Customer Service, Marketing, Technology, Consulting & CE

This event is sponsored by Metropolitan Library System.

Last day to cancel registrations is: 12/1/2009

Questions? Please contact .

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