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NOTE: This event is managed by WebJunction. Please check their calendar (registration link above) for any changes to this event.Our library patrons want help in learning how to use their mobile devices—such as an e-reader, smartphone, or new tablet--and it can feel like an insurmountable task to help them all. Join us for some practical guidance on how libraries can help patrons with a variety of gadgets. We’ll share tips for how to set up realistic formal training sessions and how to best offer one-on-one assistance. You will also gain examples of practical training outlines, how-to guides, and video tutorials.Presented by: Jennifer Birnel, BTOP Technology Trainer, Montana State Library
Categories: Customer Service, Management Skills/Administration, Technology
Tags: E-Reader, webinar, smartphone
This event is sponsored by Illinois State Library.Event listed by: Chicago Public Library System, Dominican University, GSLIS, Continuing Prof Dev, Illinois Heartland Library System and Reaching Across Illinois Library System
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