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Customer Service Excellence in Libraries
Sponsor(s): RAILS
Thursday, April 3, 2014 (9:30 AM - 12:30 PM)
Where: RAILS Burr Ridge Main Meeting Room / Videoconference Room

Customer Service Excellence in Libraries
Sponsor(s): RAILS
Thursday, April 3, 2014 (1:30 PM - 4:30 PM)
Where: RAILS Burr Ridge Main Meeting Room / Videoconference Room

Empowering Library Staff to Meet the Needs of Spanish Speaking Community
Sponsor(s): ISL*, CPLS, DOM, MAGIC, PCAT, RSA, SWAN, RAILS, IHLS, SHARE and LACONI
Friday, April 11, 2014 (10:00 AM - 3:30 PM)
Where: Kankakee Public Library

Customer Service and Beyond
Sponsor(s): IHLS
Friday, April 11, 2014 (10:00 AM - 3:00 PM)
Where: Chatham Area Public Library

Customer Service Excellence in Libraries
Sponsor(s): RAILS
Thursday, April 17, 2014 (9:30 AM - 12:30 PM)
Where: Normal Public Library